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Hints and Tips - get the most our of your iPod

Here you will find a list of hints and tips to help get the most out of your iPod.  Be it how to copy music into iTunes, how to transfer music from an old iPod to a new one or troubleshooting tips to fix an iPod that's playing up - you should find them all here.

We will be adding more hints and tips weekly so don't forget to bookmark us and return regularly!  You can also send us your hints and tips - see at the bottom of this page.

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How do I reboot or restart a "frozen" or "locked up" iPod?

Date Added: July 2010
First, check to make sure that the iPod isn't paused or that the "hold switch" is in the "locked position" as indicated by a small "padlock" icon on the screen (if applicable) and colour visible on the right side of the "hold switch" (on the top of the iPod). If the iPod isn't paused or locked, you will need to reset your iPod.
The steps to reboot or restart your iPod are different depending on the model.
For the original iPod, iPod (2nd Gen), and iPod (3rd Gen) plug the iPod into the power adapter and plug the power adapter into an electrical outlet (or plug the iPod into a computer), and reset it by depressing the "menu" and "play/pause" simultaneously and continue to hold both buttons until the Apple logo appears.
For all models with a "Click wheel" -- starting with the iPod (4th Gen) and provided by all subsequent models with the exception of the iPod shuffle and iPod touch lines -- plug the iPod to the power adapter and plug the power adapter into an electrical outlet (or plug the iPod into a computer), and reset it by depressing the "menu" and "select" (the centre button) until the Apple logo appears. For additional details on resetting the iPod, please refer to "Resetting iPod" from the Apple Support Site.
For the iPod shuffle models, move the switch to the "off" position, wait for five seconds, and switch it back on. For details, please refer to "Resetting iPod shuffle" from the Apple Support Site. For the iPod touch models, "press and hold the sleep/wake button and the home button at the same time for at least ten seconds until the Apple logo appears". For more information, please refer to "Turning on/off and resetting iPod touch and iPhone" from the Apple Support Site.

 

How can I copy or transfer music from my iPod to my PC? Date Added: July 2010
If you're using Windows, you also can just plug the iPod in, open the iPod in Windows Explorer and enable the viewing of hidden files. For this example, we'll say the iPod mounted onto the F:/ drive. Explore to F:/iPod_control/Music (again, note these are hidden folders and you will need to have viewing of hidden folders enabled for this to work).

In that folder will be subfolders named F00, F01, F02 and so on that contain all your songs -- the files will have odd names, usually 4 random letters -- however the file information for each file contains the actual information, so you can also just access the files directly this way.

This method additionally can be used to listen to your iPod while it is charging and displaying the "Do Not Disconnect" message by pulling the files into a media player application.

 

How do I fix my iPod if it is "hung" on the Apple logo?

Date Added: July 2010
"iPod Only Shows an Apple Logo and Doesn't Start Up" from the Apple Support Site notes that "you may need to restore or update iPod by placing it in Disk Mode if only an Apple logo appears when you turn it on."

For the iPod touch models, which do not have a Disk Mode, "press and hold the sleep/wake button and the home button at the same time for at least ten seconds until the Apple logo appears" again. For more information, please refer to "Turning on/off and resetting iPod touch and iPhone" from the Apple Support Site and to page 72 of the iPod touch manual.

 

Date Added: July 2010
By default music you buy from iTunes is in AAC format, encoded at 128 kbps (kilobits/second), which is a reasonably good sound quality. When ripping music from your own CDs using iTunes, you can choose from a variety of speeds and formats. First, should you us MP3 or AAC? If you only have iPods, then choose AAC - iTunes produces much better quality AAC files than MP3 files for a given bitrate. Second, what bitrate should you choose? The lower the bitrate, the worse the quality (however, the less the space taken by music files).
You can set the encoding quality by going to the Preferences option under the Edit menu. Click on the "Advanced" tab, and then click on the "Importing" tab. Next to the "Setting" option, select "Custom".
160 kbps (stereo, sample rate 48.000 kHz) VBR, or higher for music in which you care about the audio quality. This is a reasonable balance between quality and space. Also, it is such a pain to rip your CDs, you really want to do it at a high quality by default because iPods will in the future have larger disk drives for a cheaper price. Most people will not be able to distinguish this quality level from CD quality on typical audio equipment.
32 kbps (mono) VBR, for talk radio or spoken audio, is good enough. This saves space.

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